We make booking home services easy and convenient

You only pay for what you order. We use low hourly rates to make a basic estimate of the duration of cleaning based on the area of your apartment.

We always strive to inform you in advance if the service you have ordered is late and we will resolve the situation in the way that suits you best. The duration or content of the service is not affected by the delay. If for some reason you have not received information about the delay in advance, you can contact our customer service directly.

Your order will be confirmed by email. In addition, we will send you a separate reminder message the day before the cleaning time, and you will receive a follow-up link by phone when the cleaner is on your way, through which you can follow the cleaner's arrival.

You can pay for your order either with a debit card or via the payment link we send, which accepts all major payment cards. Payment is also possible with online banking IDs (online payment buttons of all Finnish banks: Nordea, OP, Danske Bank, Aktia, Handelsbanken, POP-Bank, Säästöpankki, OmaSäästöpankki, S-Bank, Ålandsbanken).

All services ordered through Kotihand, except Moving Services, are subject to a household deduction, which this year (2024) is 40% of the price of the service ordered. The customer applies for a household deduction in his personal taxation.