Hi! I'm KotiGPT, your helpful home service AI. You can ask me about our services, availabilities and how to order!

FAQ

Frequently Asked Questions

Are there hidden costs in your prices?
My doer is late, what do I do?
How do I confirm my order?
How can I pay for the service I ordered?
Are the services ordered through you covered by the household deduction?
Are there hidden costs in your prices?
My doer is late, what do I do?
How do I confirm my order?
How can I pay for the service I ordered?
Are the services ordered through you covered by the household deduction?
What if it takes less or more time to clean than expected?
Do I have to be present during cleaning?
What is your estimate of the time it takes to clean up?
Do all cleaners speak perfect Finnish?
Do I have to have my own cleaning supplies?
How many cleaners come to the scene?
Does my cleaner change every time?
I had a one-time cleaning and now I want a regular cleaning. How does that work?
What if I want to change the cleaner?
Can I give the cleaner my key?
Can pets be at home during cleaning?
What if something breaks? Are the cleanings insured?
If the service takes less or more time than estimated?
If I'm not completely happy with the service?
What if the doer doesn't show up?
My doer is late, what do I do?
Is there a problem if I'm cleaning at home at the time?
Is my data and money safe?
How can I change or cancel my order?
What is your estimate of the time spent on the service based on?
How do I know my home service time when ordering?
If I cancel my order, how do I get my money back?
Do you receive feedback?
Can you move my plants?
Can you move my pet? (such as hamster, etc.)
Who is responsible for the goods during transport?
How to apply for a household deduction?
Can Kotihandi apply for a household deduction on my behalf?
Does Kotihandi offer assistance in matters related to household reduction?